These Terms of Service ("Terms") govern your use of Launch Nation's website (launch-nation.com), app (app.launch-nation.com) and services (together, the "Service"). By creating an account, signing up for a plan or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
1. What we offer
- Free plan: lead pages hosted under your name, a lead inbox and related tools, with no credit card required. For wedding businesses this includes a date-check page, instant answers to couples and an inquiry inbox.
- Done-for-you plans: we set up, run and improve Google Ads campaigns for you, together with your lead pages and conversion tracking, for a monthly fee.
Current plans and prices are on our pricing page or in a written quote. We may add, change or remove features over time.
2. Eligibility and accounts
You must be at least 18 and able to enter a binding contract, and you must use the Service for a business. You agree to give accurate information, keep your login details confidential and take responsibility for activity under your account. If you add team members, you are responsible for their use of the Service.
3. Fees, ad spend and cancellation
- Our fee for a done-for-you plan is a flat monthly fee, billed monthly. There is no setup fee and no long-term contract.
- Ad spend is separate. Your advertising budget is paid by you directly to Google through the billing on your Google Ads account. It is not included in our fee, and you can see exactly what was spent at any time.
- Cancellation: you can cancel at any time by emailing us. Cancellation takes effect at the end of the current paid month, and fees already paid are not refunded except where required by law.
- Price changes: we will give you at least 30 days' notice before changing the fee for an active plan.
4. Google Ads and promotional credits
Campaigns run in a Google Ads account billed to you. Google's own terms and advertising policies apply to your account and ads, and Google decides whether ads are approved and shown. Promotional credits, such as ad spend matching for new advertisers, are offered by Google, depend on Google's eligibility rules and terms, and are not guaranteed by us.
5. Your responsibilities
- Review before publishing. We may draft ad copy and page text, sometimes with the help of AI. You are responsible for reviewing and approving content before it goes live, and for its accuracy.
- Follow the rules of your profession. Real estate agents are responsible for licensing, brokerage and fair housing advertising rules. Dental practices are responsible for healthcare advertising rules and patient privacy obligations. Wedding businesses are responsible for keeping their booked dates up to date: a date shown as open on your page is not a booking, and a date is confirmed only by your own contract with the couple.
- Emails sent in your name. Instant answers, follow-ups and waitlist notices to people who contact you are sent in your business name. You are responsible for the wording you add or edit, and for giving us a valid business mailing address before you turn on follow-ups.
- Contacting your leads. You are responsible for having the consent required by law before you call, text or email leads, and for honoring their opt-out requests.
- Your content. You confirm you have the right to use the photos, logos, reviews and other content you give us.
6. Your data and your leads
You own the content you provide and the leads collected through your pages. You give us permission to use them only to provide and improve the Service for you. Our Privacy Policy explains how we handle personal information. When your account ends, you can ask us to export or delete your leads.
7. Sample previews
We sometimes create a sample page and sample ad for a business from its publicly available information, to show what we would build. Samples are not published as ads or run on Google without the business's agreement, and the business can ask us to delete its sample at any time.
8. Acceptable use
You will not use the Service to:
- break any law or advertising policy, or discriminate in housing or healthcare advertising;
- send spam or misleading content, or impersonate anyone;
- access systems or data you are not authorized to access, or interfere with the Service;
- copy, resell or reverse engineer the Service.
We may suspend or end access that breaks these Terms.
9. Third-party services
The Service works with third-party services such as Google Ads and Calendly, which have their own terms. Launch Nation is an independent company. Our Google Partner status means we are a member of Google's Partners program; it does not mean Google endorses our services. Google Ads is a trademark of Google LLC.
10. Intellectual property
The Service, including its software, design and branding, belongs to Launch Nation or its licensors. We give you a limited, non-exclusive right to use it while your account is active. Ad copy and pages we create for you may be used in your campaigns while you are a customer.
11. No guarantee of results
The Service is provided "as is" and "as available". We work to get you good results, but we do not guarantee any number of leads, sales, rankings or return on ad spend. Results depend on your market, budget, offer and other factors outside our control.
12. Limitation of liability
To the maximum extent permitted by law, Launch Nation is not liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim relating to the Service is limited to the fees you paid us in the three months before the claim.
13. Ending the Service
You may stop using the Service at any time. We may suspend or end your access if you break these Terms, if required by law, or with reasonable notice if we stop offering the Service. Sections that by their nature should survive, such as fees owed, ownership and limitation of liability, continue after the Service ends.
14. Changes to these Terms
We may update these Terms. We will post changes on this page and update the date above; for significant changes we will notify customers by email or in the app. Continuing to use the Service after a change means you accept it.
15. Contact
Questions about these Terms: adcoach@launch-nation.com.