Never miss a patient call again. Even at lunch, after 5 and at weekends.
An AI receptionist that answers when your team can't: after hours, at lunch and when every line is busy. It takes the details, flags urgent calls and texts patients your booking link. On the number you already have.
- Missed call? The patient gets a text from your practice within a minute
- An AI receptionist answers after hours and when lines are busy
- Your team gets a short summary every morning, ready to ring back
- Keep your number, your phone system and your booking software
First 60 days free. No setup fee. No contract.
Chipped tooth, in pain. Call back first thing.
Booking link texted ✓
The phone rings when your team can't answer
Lunchtime, the 8am rush, after 5pm and Saturdays. Most callers don't leave a voicemail. They ring the next practice on Google.
Your receptionist is checking in a patient while two lines ring.
Evening and weekend calls go to voicemail, and many new patients never call back.
Nobody knows how many enquiries were missed, so it never gets fixed.
Three things happen automatically
Set up with your team in one call. Nothing new for patients to learn.
A missed call gets a text
Within a minute the caller gets a text from your practice name with your booking link, or "reply and we'll ring you back".
The AI receptionist answers
After hours or when your lines are busy. It says it's an AI receptionist, answers from the facts you give it, takes the caller's details and reason, and points emergencies to NHS 111 or your out-of-hours number.
Your team gets a summary
Every morning: who called, what they wanted and who to ring first. Urgent calls are flagged straight away.
What a patient hears at 7:40pm
The AI receptionist only uses the information you approve: opening hours, treatments, "from" prices and how to book. Anything else, it takes a message for your team.
This is a written example, not a recording of a real patient.
Safe by design
- Give clinical advice or diagnose
- Pretend to be a person
- Quote a price you haven't given it
- Book into your diary behind your back
- Keep call transcripts longer than 90 days
Every call, accounted for
- Calls answered by your team, by the AI receptionist, or missed
- Missed calls recovered by text
- After-hours enquiries captured, with the reason for the call
- Urgent calls flagged first
- What it costs you per call, in plain numbers
Your line, your data
Your own number
Keep the number patients already know. Calls only reach the AI receptionist when your team doesn't answer, or after hours.
Your own phone account
Calls and texts run through your own Twilio account, so the line and its records belong to your practice.
UK data rules
We sign a data-processing agreement with you. Transcripts are deleted after 90 days, and we don't use your calls to train AI.
60 days free. Then £149 a month.
Book your call by 30 November and the launch price is locked for 12 months. We do the setup with your team.
- First 60 days free
- No setup fee
- No contract: switch it off any time
- Setup done with your team on a call
Calls and texts are billed by Twilio at their rates, through your own account. We'll estimate your usage on the call before you start.
Questions practices ask us
Do we need new software or a new phone system?
No. You keep your number and your phone system. We connect a phone account in your practice's name (Twilio) and set the forwarding with your team.
Will patients know it's an AI receptionist?
Yes, always. It introduces itself as your practice's AI receptionist at the start of every call, and texts come from your practice name.
Can it book appointments into our diary?
Not directly. It sends your existing online booking link, or takes the patient's details for your team to call back. Your booking software stays as it is.
What about emergencies?
The AI receptionist never gives clinical advice. It points callers to NHS 111, your out-of-hours number, or 999 when it's an emergency, and flags the call for your team.
What does it cost?
The first 60 days are free. After that it's £149 a month per site, locked for 12 months if you book a call by 30 November (standard price £249), with no setup fee and no contract. Calls and texts are billed separately by Twilio through your own account.
What if we don't like it?
Switch it off. Your calls go back to exactly how they work today.
Stop losing patients to voicemail
Book a 15-minute call. We'll look at when your calls go unanswered and whether it's a fit for your practice. No obligation.
Virtual Front Desk · 60 days free · launch offer ends 30 November